While patient engagement plays a role in evaluation under the revised Merit-Based Incentive Payment System (MIPS) reporting, it’s not important simply because it drives revenue. Rather, patient engagement is at the heart of all rehab therapy operations. Keeping patients engaged is vital not only to the bottom line of a clinic, but also to encouraging patient attendance, reviews and referrals. Creating two-way dialogue between patients and providers and sharing meaningful, data-driven conversations are key to building positive relationships. Software solutions like Net Health® Therapy for Outpatient can help outpatient therapy practices and acute-care rehab departments improve engagement one patient at a time.
Find out how Net Health Therapy for Outpatient supports rehab practices in:
- Sharing outcomes management data and providing motivation based on a treatment roadmap
- Leveraging email to stay connected between appointments
- Monitoring attendance trends and analyzing appointment-related data to identify patients at risk of self-discharging from care
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